TERMS & CONDITIONS:

Information published on this website is provided for the use of its visitors and you are advised that, although care has been taken to ensure technical and factual accuracy, some errors may occur.

No guarantee is given of the accuracy or completeness of information on these pages.

In the Terms and Conditions the following definitions apply:

“Company” means Harmony Yoga Studio (Newcastle, County Down) Limited (trading asHarmony Yoga Studio).

“Studio User” means any person that has purchased or made use of one of our yoga packages (classes, class passes, workshops, courses or private yoga classes).

“Yoga packages” means any item that provides the client with access to our products/services or studio facilities.

“Studio” means any and all of the physical spaces that are occupied and part of Harmony Yoga Studio, this includes the yoga studio, seating area, toilet and corridors.

“Products/services or studio facilities” means any of the yoga studios open to, or products/services offered to clients of the company as published on our website.

“Terms and Conditions” are as defined here.

“Website” means www.harmony-yoga-studio.com or affiliated websites.

The Terms and Conditions are incorporated into the online booking system.

The Company reserves the right to vary or revoke any of the Terms and Conditions from time to time which it may consider necessary or suitable for the regulation of the governance of the studio and the conduct of members. Any such changes will be published on our websites and, until revoked, are binding on members.

The Terms and Conditions shall be governed by the laws of England and subject to the exclusive jurisdiction of the English courts.

STUDIO BOOKING, ARRIVAL & LATENESS POLICY:

Classes can be booked online up to two weeks in advance.

We ask that you arrive at the studio a minimum of 10 minutes before your class begins. If you are not at the studio and signed in for class 5 minutes before your class and there is a waitlist your spot may be offered to another yogi. The main door will be closed and locked just before class begins and latecomers will not be permitted entry.

On arrival at the studio please check-in for your class with your yoga teacher. For health & safety reasons we need to know when you have arrived in the building and have this recorded.

LATE CANCELLATION/NO SHOW POLICY:

Refer to our Booking Policy

AGE RESTRICTIONS:

Children aged 4-17 are able to attend the Kid’s and Teen’s Yoga classes. Children attending yoga classes must be toilet trained and able to use a toilet without assistance. 

All children under the age of 17 years are the responsibility of the accompanying adult when in the Studio premises. 

If you are 18 and above you are able to attend any of our classes, workshops and programmes.

STUDIO CAPACITY:

Harmony Yoga Studio has a maximum capacity of 16 yogis.

Please respect our team when we tell you that a class is full and know that we will do our best to get you into a class, however, if you have not booked in advance we cannot guarantee a spot for you.

OPENING HOURS & TEACHING SCHEDULE:

Harmony Yoga Studio (Newcastle, Co Down) Ltd reserves the right to vary the class schedule and studio opening hours. These changes to the schedule will be published on the timetable online and on social media (Facebook & Instagram).

A Member is welcome to use the Studio’s facilities. The Studio may at any time withdraw all or part of its facilities for any period or periods and with notice, where practicable, in connection with any cleaning, repair, alteration or maintenance work or for reasons beyond the control of the Studio or the Company.

CANCELLATION:

In the event of the Company cancelling a Retreat/Workshop/Training Programme we will refund Members all deposits and payments they have paid. We cannot however compensate Members for airfare or travel costs incurred. In the unlikely event that we must cancel a Retreat/Programme due to force majeure (including but not limited to; weather, natural disaster or political upheaval) we cannot guarantee a refund. To cover these risks, we highly recommend that Members purchase travel insurance.

Cancellation of classes or training programme sessions due to unforeseen circumstances may occur. For Workshops & Courses additional dates will be added if a cancellation is necessary. The Company reserves the right to cancel classes or sessions due to unforeseen circumstances that may occur. The House of Yoga reserves the right, at its discretion, to change or modify the schedule, move classes on-line or offer usage of a different studio/location.

PERSONAL BELONGINGS:

Personal belongings are brought in the studio premises at the member’s risk and Harmony Yoga Studio does not accept liability for any loss or damage whatsoever to such items.

For security reasons members are advised to take valuables into the studio where they are to be placed in the appropriate shoe cabinets & coat racks.

Phones sounds must be completely silenced (sound and vibration off), or on airplane mode upon entry of the Studio User into the Studio, and throughout the Studio User’s entire visit

ATTIRE & FOOTWEAR:

When attending classes, wear a form of dress appropriate to the practice of Yoga.

Footwear should be removed on entry to the premises and left on the racks provided in accordance with the instructions.

FITNESS & HEALTH:

Studio Users are advised not to undertake strenuous physical activities without first seeking medical advice if they have concerns over their physical condition. The Studio reserves the right to refuse access to any Member if, in its absolute discretion, it considers that the health of the individual concerned may be endangered by the use of such facilities.

If there is any doubt concerning health issues, the Member should consult his/her doctor. Members must notify the Studio of any circumstances affecting their health which may be exacerbated through continued use of the Studio.

SAFETY & HYGIENE:

Smoking is not allowed anywhere on the premises, including in the car park.

No crockery, glass or food is permitted in the yoga studio.

Studio Users are requested not to walk around the Studio if they have foot complaints (please wear socks/flip flops).

In the event of a fire, Studio Users are asked to make their way to the nearest available exit.

GENERAL GUIDELINES:

Studio Users must at all times observe the Studio guidelines which may be notified to them from time to time. They are requested to comply with any reasonable directions which the management of the Studio may issue to ensure the smooth operation of the Studio for the convenience of all Studio Users

Studio Users are required to give written notice to the Company of any change of address, email or contact number. Failing such notice, all communications shall be assumed to have been received by the Member within 5 days of mailing to the last address notified to the Company.

The Company reserves the right to refuse admission to the Studio.

A person who is not a Member or Studio User has no rights under the Contracts (Rights of Third Parties) Act 1999 to rely upon or enforce any terms of the Membership agreement or use any of the facilities provided by the company.

The Company may, if a Studio User so wishes, communicate with the Studio User by electronic mail (“email”). By providing an email address to the Company, the Studio User consents to receiving email communications from the Company, including notices pursuant to the Terms and Conditions. The Studio User also accepts any risk that email may not be a fully secure and confidential means of communication. The Company will not be liable for any loss or damage suffered as a result of communicating with a Member in this manner

LIMITATION OF LIABILITY:

The Company cannot be held responsible for any service or equipment not being available for whatever reason. The Company reserves the right to make alterations to the types of facilities provided, without notice and in its absolute discretion and the Company shall not be liable for any loss occasioned by such alterations except insofar as loss is by law, incapable of exclusion.

It is the Studio User’s responsibility to ensure that they are capable of undergoing a routine of exercises provided by any programme that they follow or class that they attend. Studio Users accept the risk of injury from performing exercises and are advised to consult their doctor prior to beginning any programme or class. The Company accepts no liability for loss or damage to property or injury of Studio Users on the Studio premises or outside the Studio except insofar as such loss, damage, or injury is by law incapable of exclusion.

PRICING OPTIONS Ts&Cs

1. All purchases are final. Harmony Yoga Studio (Newcastle) does not offer refunds on services or products for change of mind, injury, illness, change of address or any other reason.

2. All passes and memberships are non-transferable.

3. Passes and memberships may not be shared. Anyone found to be sharing memberships will be denied entry and forfeit their pass or membership permanently.

CLASS PASSES

Teen 5 Class Pass: 

Activates on date of purchase with a 60 day expiry.

If you cancel your booking in advance of the class your credit will be added back onto your account, however, if you do not show up for the class then you will lose 1 credit from your 5 class pass

Passes are non-transferable and must be used only by the client named at purchase.

Adults 10 Class Pass:

Activates on date of purchase with a 60 day expiry.

If you cancel your booking in advance of the class your credit will be added back onto your account, however, if you do not show up for the class then you will lose 1 credit from your 10 class pass

Passes are non-transferable and must be used only by the client named at purchase.

Child’s 10 Class Pass:

Activates on date of purchase with a 60 day expiry.

If you cancel your booking in advance of the class your credit will be added back onto your account, however, if you do not show up for the class then you will lose 1 credit from your 10 class pass

Passes are non-transferable and must be used only by the client named at purchase.

VOUCHERS

Vouchers have an expiry of 12 months from the date of purchase.

In order to redeem a voucher you must contact us (either by email, phone or stopping by) directly with your gift card number in order for us to activate it.

STUDENT FEEDBACK AND COMPLAINTS

We welcome feedback as we know that any feedback helps to improve not only us as individual facilitators but as a team and training programme. Complaints may be presented to the facilitators, at which time they will do their best to come to a solution that supports both sides.